Delete your Waypal account
Waypal is published by JR Consulting Co. You can delete your account and personal data at any time.
In the app (fastest)
- Open Waypal and go to the Profile tab.
- Scroll down and tap Delete account.
- Confirm. Your account is deleted immediately and you're signed out.
Without the app
Email support@hookstep.in from the email address you signed in with, with the subject "Delete my Waypal account". We'll delete it within 7 days and confirm by email.
Subscribed to Plus? Deleting your account does not cancel your Google Play subscription. Cancel it first in Google Play → Payments & subscriptions → Subscriptions → Waypal.
What is deleted
- Your profile: name, photo, bio, birth date, gender, home country, languages, interests
- Your location and city
- Every photo you uploaded, including photos sent in chats
- Your trips and plan memberships. Plans you hosted are cancelled.
- Your messages, which show as "[deleted]" to the other people in the chat
- Your sign-in sessions and notification tokens
What is kept, and for how long
- Reports made by or about you: up to 2 years, to prevent repeat abuse.
- Subscription purchase records: up to 8 years, as required by tax law.
- Server logs: up to 30 days.
More detail is in our privacy policy.